FAQ
General
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Isn’t Summer’s Eve® and Fem Care just if you have a problem? I don’t have an issue “down there” …
The external vaginal area is different than other parts of your body – its delicate, and has a different pH than other areas of the body – and so it needs a different kind of care. After all we don’t use regular soap on our face or hand cream on our arms! All SE cosmetic products are designed especially for intimate care – pH balanced, safe for sensitive skin, tested by gynecologists and gentle enough to use every day. We know if you give it a try you’ll feel the difference it makes! And with a range of products that are as diverse as the women who use them, there is something for everyone!
Not sure where to start? Take our quiz to find the right Summer’s Eve® product for you!
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When can I use Summer’s Eve®?
Millions of women use Summer’s Eve® products each day to freshen up. The Cleansing Wash is perfect for your cleansing routine, whether it be shower or bath. When you don’t have time to shower or are on-the-go after moments like a hard workout, hot yoga or it’s “that time of the month”, Summer’s Eve® Cleansing Cloths offer a quick and refreshing solution.
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I don’t have much shower “real estate.” Do I really need a special product just for my vagina?
Short answer – yes! Just using ordinary soap can throw off the external vaginal pH balance and may cause resulting irritation. Fortunately, all Summer’s Eve® products are pH balanced, gentle and soap-free for optimal comfort. Many women tell us once they experience the gentle comfort, clean rinse and fresh experience of Summer’s Eve® washes they can’t imagine going back to regular soap and water!
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Aren’t you not supposed to use anything on your vaginal area?
A lot of women think the vaginal area is self-cleaning, which is only partly true. Think about this metaphor – even though your oven at home is self-cleaning, you still need to clean the stove-top! The vagina itself is self-cleaning, but the vulva (the external vaginal area) is exposed to bacteria daily and should be cleansed only with products specially formulated for this sensitive area.
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What’s pH, why does it matter and how does it affect my vagina?
The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). Pure water has a pH of 7, which is neutral. You might be surprised to learn that skin does not have a neutral pH. In fact, pH can vary based on the part of the body, and even from person to person. Summer’s Eve®’s pH-balanced Cleansing Washes and Cleansing Cloths are formulated especially for the external vaginal area. A healthy external vaginal area, or vulva, by definition, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important not to use ordinary soap in your external vaginal area, since the pH of ordinary soap, can actually be very basic (high pH) and may not complement the natural pH range of your external vaginal area. Basically, you want to cleanse with a product that matches a woman’s external vaginal pH range and Summer’s Eve® Cleansing Wash does just that!
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Is it ok to use intimate care products that contain fragrance?
With Summer’s Eve®, it is. All of our fragrances are Safe Scents™, for products that are gentle enough so that you can use them every day, even on sensitive skin. We also have a range of Fragrance-Free products if you prefer no fragrance. Click here to find the scent option just for you.
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Are Summer’s Eve® products formulated for sensitive skin?
Summer’s Eve® tests all its cosmetic products among a sensitive skin population to help ensure they are safe for your external vaginal area. Summer’s Eve® has conducted thorough research to develop products that are safe for sensitive skin, hypoallergenic and don’t mess with the natural pH range of the external vaginal area.
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Summer’s Eve®? Isn’t that just a douche?
Absolutely not! Women’s intimate care needs have evolved over the years and Summer’s Eve® products have evolved with those needs. We offer a range of external intimate area products, including Cleansing Washes, Cleansing Cloths and Freshening Sprays. We want women to have the power to freshen up anywhere, anytime. Click here to take a quick quiz to find a product just for you.
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Why do you still make douche?
As the trusted leader in feminine care, we develop personal care products that are gynecologist and dermatologist-tested for safety and help women feel fresh every day. For those women who still prefer to use douches, we provide them with douches that are safe, pH balanced, and gynecologist tested.
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What is the quiz and why should I take it?
We have heard from women that sometimes this intimate care category can be confusing and even overwhelming! We want to help women find a product just for them and to help create an intimate care routine that works for you and your body. By taking the Summer’s Eve® product quiz, we can recommend the products that we think will be just the right fit for you and your daily intimate care routine. Our line of feminine care products has lots of variety—think scent level, lifestyle, and more—and the quiz will help us determine what’s just right for you!
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Where can I find Summer’s Eve®?
Check out the ‘Where to Buy’ section to find the websites and stores nearest you that have Summer’s Eve® in stock.
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Does Summer’s Eve® have any shave products?
Summer’s Eve® Spa Intimate Skin Serum is specially formulated with vitamin E, aloe and coconut oil. It hydrates, soothes and softens the intimate area skin, even after shaving. It is designed for delicate intimate skin and can be used after showering, during your nighttime skincare routine and after grooming.
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Are your products safe to use if you’ve just had a baby or are pregnant?
All of our products are gentle and safe for everyday use, however, as with all products during pregnancy we recommend talking with your doctor or healthcare professional.
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Are Summer’s Eve® products tested on animals?
Summer’s Eve® does not test its products on animals.
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What can I do if I experience vaginal itching?
If you are experiencing vaginal itching, we recommend you talk with your doctor or healthcare professional about your symptoms. If you know that you have a yeast infection, you can find relief with one of our Monistat® products.
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Are these products tested by gynecologists?
Yes! All of our cosmetic products are clinically tested by gynecologists and are safe for everyday use.
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What do you mean by “Safe Scents”?
At Summer’s Eve®, we want to provide you with safe, best smelling products for your intimate care routine. That’s why all of our scented cosmetic products are clinically tested by gynecologists to ensure that they are safe, even for those of us with sensitive skin. In fact, each cosmetic product is also tested by a dermatologist to make sure that it’s hypoallergenic and gentle enough for everyday use.
Collections
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What are the differences between the collections –Refresh, Gentle and Active?
We want to ensure that every woman can find just the right Summer’s Eve® product for them. That’s why we’ve created these distinctly different Collections.
Our Refresh Collection is for those who love to bask in luscious fragrances. This Collection has an extensive range of fragrance levels, so whether you’re looking for a light, barely-there fragrance or a bold fragrance that gives you a long-lasting boost of freshness – we’ve got something for you. Shop our Refresh Collection here.
Our Gentle Collection caters to those with want extra gentle products with light to no fragrances. The products in this Collection include our Simply Sensitive® and Fragrance Free lines and are designed to have the gentlest touch. Shop our Gentle Collection here.
Our Active Collection is for those who want an extra boost of freshness for their busy lives. Whether you’re working long hours, have an endless list of errands, or you’re just constantly juggling work, family, and friends, our Active products keep up with your busy life by helping to remove odor and sweat, while also giving you an extra boost of freshness just when you need it most. Shop our Active Collection here.
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What is unique about our Active Collection?
Our Active line is specifically designed for those women whose life is a blur of activity. Whether you’re constantly on the go, an athlete, or are just looking for an intimate care product that can keep pace with your busy life, the Summer’s Eve® Active line is specially tailored for you. Our unique Active Cleansing Wash and Cleansing Cloths include an energizing ActiCool™ blend that gives a unique cooling burst of freshness. And our newest Active Spray absorbs sweat and moisture with 2x the moisture absorbing ingredients. This Collection of products also features ingredients to help combat odor and sweat so that you feel ready and confident for whatever your day holds.
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Why is your Active Chafe Gel different from others on the market?
Summer’s Eve® Active Chafe Gel features a long-lasting, dual-action formula that prevents and relieves chafing! The formula glides on smoothly and dries to a silky, powder-dry feel and is lightweight and non-greasy. The product is also safe to wear with your favorite athleisure outfits for optimal anti-chafe performance!
Daily Cleansing Wash
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How is Summer’s Eve® Cleansing Wash different than soap?
Unlike ordinary bar soap and some body washes, all Summer’s Eve® Cleansing Washes are specially designed and extensively clinically tested on the vulva (which is the external vaginal area) to make sure they align with women’s natural pH range of the vulva. They are all pH-balanced and Gynecologist-tested.
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Do your cleansing washes contain soap?
No, all of our Cleansing Washes are soap-free.
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Do your washes contain dyes and parabens?
No, all of our Cleansing Washes are paraben and dye free.
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Is Summer’s Eve®® Cleansing Wash pH-balanced?
You bet! At Summer’s Eve®, we’re all about your intimate care routine, which is why our Cleansing Washes are specifically formulated for the delicate skin around your external vaginal area. Why use the same ordinary soap that cleans the rough skin around your elbow and knees on the most delicate areas on your body? All Summer’s Eve® Cleansing Washes are pH-balanced, gentle, free from dyes and parabens, hypoallergenic, and gynecologist and dermatologist tested.
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How should I use Summer’s Eve® Cleansing Wash?
Great question! Our Cleansing Wash is for external use only. Simply wet your intimate area, pour a small amount of Cleansing Wash onto your hand or washcloth, apply and rinse.
Daily Cleansing Cloths
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Do your cleansing cloths contain soap?
No, all of our Cleansing Cloths are soap-free.
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Can I flush the cleansing cloths?
No. Unless otherwise indicated on a wipe or cloth product label, most are not flushable as they don’t break down in water and can end up clogging plumbing and septic systems. So - please make sure to throw Summer’s Eve® Cleansing Cloths away after use and do not flush them!
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How should I use Summer’s Eve® Cleansing Cloths?
Our Cleansing Cloths are for external use only. To use, simply remove a cloth from its foil packet, unfold it, and gently wipe from front to back (remember never to wipe from back to front). Our Cleansing Cloths are single use only, so when you’re done, simply throw it away. Please do not flush!
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When should I use Summer’s Eve® Cleansing Cloths?
Summer’s Eve® Cleansing Cloths gently cleanse your external vaginal area, removing odor-causing bacteria that can accumulate throughout the day. They are perfect for those moments when you feel like you need a little freshening up. Many women use them during and after their periods, or as part of their daily intimate care routine. We offer them in both a pouch-pack to keep in your gym bag or in your bathroom, as well as individually-wrapped to keep in your purse or toiletry bag for on-the-go.
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Can I use Summer’s Eve® Cleansing Cloths pre/post sex?
Yes, our Cleansing Cloths are safe to use on the external vaginal area pre/post sex. We even have products developed specifically for pre/post sex. Click here to learn more about our Date Night Cloths and Wash.
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Are cleansing cloth cartons and packages recyclable?
The 16ct cloth carton is 100% recyclable. The 32ct package and individual foil packets should be discarded in a trash can.
Daily Cleansing Spray
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When should I use Summer’s Eve® Freshening Spray?
Use our Freshening Sprays whenever you feel like you need a little boost of freshness. We’ve formulated them to help control odor, so they’re great for right after the shower, as a refresher throughout the day, or even during and after your period. It’s all good, so create the intimate care routine that works for you!
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Can your freshening spray be used on my panties, undergarments or feminine pads?
Yes! Our Freshening Sprays has been clinically tested for use on the external vaginal area, so it can be used on the delicate skin around your external vagina, as well as on your panties, undergarments, and/or feminine liners.
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When should I use Summer’s Eve® Freshening Spray?
Summer’s Eve® Freshening Sprays have been clinically tested for use on the external vaginal area. They won’t disrupt a woman’s natural pH and are safe for everyday use. Summer’s Eve® Freshening Sprays are ideal for when you want a little extra freshness. Our Freshening Sprays contain an ingredient that absorbs moisture, and helps with odor. Our Freshening Sprays can be used anytime, such as after a shower and throughout the day to help maintain freshness. You may also spray your panties, undergarments, or feminine pads for extra freshness.
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How should I use Summer’s Eve® Freshening Spray?
First, shake well. After removing the cap, hold the can 8-12 inches away from the area you are spraying on, then spray away!
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My questions were not answered in the FAQs. Who can I contact?
We are always here for you! Send us an email here or call 866-787-6383.
Spa
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How is Summer’s Eve® Spa Luxurious Wash different than soap?
Unlike ordinary bar soap and some body washes, all Summer’s Eve® Cleansing Washes are specially designed and extensively clinically tested on the vulva (which is the external vaginal area) to make sure they align with women’s natural pH range of the vulva. They are all pH-balanced and Gynecologist-tested.
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Is Summer’s Eve® Spa Luxurious Wash pH-balanced?
Of course! At Summer’s Eve®, we’re all about your intimate care routine, which is why our Cleansing Washes are specifically formulated for the delicate skin around your external vaginal area. Why use the same ordinary soap that cleans the rough skin around your elbow and knees on the most delicate areas on your body? All Summer’s Eve® Cleansing Washes are pH-balanced, gentle, free from dyes and parabens, hypoallergenic, and gynecologist and dermatologist tested.
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How should I use Summer’s Eve® Spa Luxurious Wash?
Great question! Our Spa Luxurious Wash is for external use only. Simply wet your intimate area, pour a small amount of the Luxurious Wash onto your hand or washcloth, apply and rinse.
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When should I use Summer’s Eve® Spa Serum?
The ideal times to use our Spa Serum are after showering, after grooming or as part of your nighttime intimate skincare routine.
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A serum for my intimate area?
Yes! At Summer’s Eve we want you to feel at your very best and want to provide a daily intimate care routine that is just right for you. Our Spa Serum is first of its kind, specially designed to hydrate, smooth and soften your delicate intimate skin. Infused with Vitamin E, aloe and coconut oil, our lightweight serum absorbs quickly and is gentle for daily pampering of your bikini and outer intimate area.