FAQs

Find answers to women's most common questions about vaginal care and our products.

Topics

Top FAQs

What does “pH-balanced” mean?
The pH number measures on a scale of 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, anything above 7 is alkaline (or basic). Pure water has a pH of 7, which is neutral. You might be surprised to learn that skin does not have a neutral pH. In fact, pH can vary based on the part of the body, and even from person to person. Summer’s Eve®’s pH-balanced products are formulated to be in harmony with the areas on which they are used. For topical application to the skin, they are formulated for a slightly acidic pH (about 5-6). For application to the vagina, they are formulated for mildly acidic pH (a pH of about 3.0-3.5).
What can I do if I experience vaginal itching?
Sometimes relief is as simple as switching from bar soap to a feminine wash that is pH-balanced and especially formulated for your external vaginal area (like Summer’s Eve®). However, feminine itching can be caused by a variety of factors, so you should always talk to your doctor about any itch-related issues.
Are Summer’s Eve® products tested on animals?
Summer’s Eve® does not test cosmetic products or their ingredients on animals, nor has it funded any such activities by third parties within the past 13 years.
Do your products expire?
Summer’s Eve® Medicated Douche is our only product required to have an expiration date. You can find the date on the bottom of the carton. All other Summer’s Eve® cosmetic products are not required to have an expiration date. However, to provide our consumers with the best product experience possible, we do have a recommended shelf life for our products. If you have any particular questions about a product that you have purchased, simply call us at 866-787-6383. Please have the product handy when you call, and we will be happy to help.
May any of your products be used as a contraceptive?
No.
Are these products tested by gynecologists?
Yes, our products are clinically tested by gynecologists.
Do you provide samples and coupons for events?
Summer’s Eve® does not currently provide samples and coupons for local events.

Simply Summer's Eve

How are the Simply Summer's Eve products different than the regular Summer’s Eve® products?
Available in nature-inspired scents, New Simply Summer's Eve products are infused with botanical extracts to cater to your most intimate parts. Plus, we’ve introduced a fun new form! You can now pump up your freshness with New Simply Summer's Eve Gentle Foaming Wash, which instantly lathers to a rich, ultra-soft foam that rinses away clean. Of course, just like all Summer’s Eve® products, New Simply Summer's Eve feminine cleansers and cloths are free from alcohol, formaldehyde and harsh chemicals, and they are gentle enough for everyday use.
What is the role of "lactic acid" in Simply Summer's Eve products?
Great question! Lactic acid balances the pH of the Simply Summer's Eve products to ensure that they work in harmony with the natural pH of your most intimate parts. Perhaps even more interesting, lactic acid is what your body naturally produces to balance pH in the feminine area, too.
What botanicals are in the Simply Summer's Eve products?
The short answer: several! The long answer: the botanical extracts infused into the Simply Summer’s Eve line-up vary by product and are harmonized with the fragrance. For a complete list, please see the ingredients section of the label.
Are the Simply Summer's Eve products tested by gynecologists?
Yes, of course! All Summer’s Eve® products, including the Simply Summer's Eve line-up, are clinically tested by gynecologists. In fact, many gynecologists stock the Simply Summer's Eve Coconut Water Cleansing Cloths in their exam rooms for post-exam clean-up!

Cleansing Wash

How should I use Summer’s Eve® Cleansing Wash?
Our cleansing wash is for external use only. Simply wet the area, pour a small amount of cleansing wash onto your hand or washcloth, apply and rinse. Ta-da – you’re good to go.
Is Summer’s Eve® Cleansing Wash pH-balanced?
Yes, it is! Summer’s Eve® does not use harsh soaps, alcohols or other ingredients that can cause irritation. Just think about it, the skin on your elbow is different from the skin around your vagina, and if you had the option of using a wash that caters to your most sensitive areas, you probably would. We have a Normal Skin formula and two fragrances of Sensitive Skin Cleansing Wash: Morning Paradise® and Delicate Blossom®, plus the original Simply Sensitive. All are gentle, hypoallergenic, gynecologist-tested and specifically formulated for your vaginal area.
Why isn’t there a tamper-resistant seal on my Summer’s Eve® Cleansing Wash bottle?
Summer’s Eve® washes and shower gels are not used internally; therefore, like a shampoo or body wash, they do not require tamper-resistant packaging. We have taken significant internal procedural steps to produce and check our products to ensure the highest quality standards.
Do your cleansing washes contain added fragrance?
Our cleansing washes are lightly fragranced and are hypoallergenic.
Do your cleansing washes contain soap?
No, all of our cleansing washes are soap-free.

Cleansing Cloths

How should I use Summer’s Eve® Cleansing Cloths?
Our cleansing cloths are for external use only. Simply remove a cloth from its foil packet, unfold and gently wipe from front to back. Use only once, and then throw away the used cloth.
When can I use Summer’s Eve® Cleansing Cloths?
Summer’s Eve® Cleansing Cloths are perfect for when you feel you need a little extra freshness. A lot of women use them during and after their periods or every day to help stay fresh. The cloths gently cleanse to remove odor-causing bacteria from the vaginal area.
Can I flush them?
No, they are not flushable; toilets can be so temperamental these days!
Do your cleansing cloths contain soap?
No, our cleansing cloths are soap-free.
Do your cleansing cloths contain added fragrance?
Our cleansing cloths are lightly fragranced and are hypoallergenic.
Are cleansing cloth cartons and packages recyclable?
The 16ct cloth carton is 100% recyclable. The 32ct package and individual foil packets should be discarded in a trash can.

Freshening Spray

How should I use Summer’s Eve® Freshening Spray?
Shake well. Remove cap, hold can 8-12 inches away from your lovely lady parts and spray away.
When should I use Summer’s Eve® Freshening Spray?
Summer’s Eve® Freshening Spray is ideal for when you want a little extra freshness. The spray contains an ingredient that helps control odor and can be used any time. Many women use it after a shower and throughout the day to maintain freshness. You can also use it before, during and after your period when you need a little help staying fresh.
Can your freshening spray be used on my panties, undergarments or feminine pads?
Summer’s Eve® Freshening Spray has been clinically tested for use on the external vaginal area, but you may also spray your panties, undergarments or feminine pads for extra freshness.

Body Powder

How should I use Summer’s Eve® Body Powder?
Our body powder is for external use only. Apply silky-smooth Summer’s Eve® Body Powder daily to the vaginal area and your other lovely lady parts.
Why and when should I use Summer’s Eve® Body Powder?
Summer’s Eve® Body Powder is designed to help absorb moisture, which is often the cause of itching, odor and irritation. The powder can be used after a shower or bath. Simply sprinkle it onto your undergarments or apply to your vaginal area.
Are Summer’s Eve® Body Powders talc-free?
Yes.

Night-time Products

Can I use Summer’s Eve® Lavender Night-time products any time of day?
Sure. Our Night-time line is designed to help you relax in the evening, but they can be a great part of your routine any time of day. You decide.
How is the Lavender Night-time Cleansing Wash different from the regular Summer’s Eve® Cleansing Wash?
Summer’s Eve® Lavender Night-time Cleansing Wash is formulated to be thicker and creamier, to help you relax after a long day. It is still pH-balanced and gynecologist-tested, like the Summer’s Eve® Cleansing Wash that you have come to trust.
How do Summer’s Eve® Lavender Night-time Cleansing Cloths help to keep you fresher, longer?
There is an encapsulated fragrance in Summer’s Eve® Lavender Night-time Cleansing Cloths that helps keep you fresher, longer.

Douche

Can I douche even though I am pregnant?
No, and you should not douche to prevent pregnancy or if trying to become pregnant.
How often can I douche?
Our Medicated Douche product may be used once daily for up to three days. Our other douche products may be used up to twice weekly.
Can I reuse the douche bottle?
Douches are designed for one-time use, and bottles should be disposed of after use.
Is douche a contraceptive?
No, it is not a contraceptive.
How do I dispose of the used bottle?
Pour out any contents and dispose of the bottle in a trash can.
Does your douche product have an expiration date?
Summer’s Eve® Medicated Douche is our only product required to have an expiration date. You can find the date on the bottom of the carton. All other Summer’s Eve® cosmetic products are not required to have an expiration date. However, to provide our consumers with the best product experience possible, we do have a recommended shelf life for our products. If you have any particular questions about a product that you have purchased, simply call us at 866-787-6383. Please have the product handy when you call, and we will be happy to help.
Can I recycle the douche carton?
Yes, our cartons are 100% recyclable.